Click Energy announces first electricity rise in over three years

Click Energy has announced its first electricity price increase in more than three years, citing rising wholesale and market-related costs. The change will affect around 33,000 customers, with the company stating it remains committed to providing fair value and supporting those who may be finding it difficult to manage their bills.

According to the Consumer Council, a typical Click Energy credit customer is expected to see their annual electricity bill move from around £1,141 to approximately £1,171. For typical prepayment customers, annual costs are estimated to rise to around £1,181. While the increase will be unwelcome for many households, the Consumer Council said the main drivers are outside supplier control, including higher wholesale prices and other market charges.

Consumers are being encouraged to review how they pay for their energy and consider whether switching payment methods or tariffs could help reduce overall costs. Some billing options can be cheaper than others, depending on usage and provider terms. Customers who are worried about affordability are advised to contact their supplier to discuss available support, such as repayment plans or energy-efficiency guidance.

The wider energy market in Northern Ireland remains mixed. Power NI recently confirmed a 4% electricity tariff rise following a review by the Utility Regulator, its second increase in less than a year. In contrast, gas prices are easing: SSE Airtricity announced an 8.47% reduction for customers in Greater Belfast and the West. Firmus Energy also said its gas tariff in the Ten Towns area will fall by almost 8% in October, which it estimates is equivalent to about £78 per year for a typical customer.

The Ten Towns area includes places such as Antrim, Armagh, Banbridge, Ballymena, Coleraine, Craigavon, and Newry, among others.

What this means for households is a continued period of adjustment, with electricity costs rising for some while gas bills fall for others. To navigate the changes, consumers may wish to:

• Compare tariffs and payment options with their current supplier to check for potential savings.
• Monitor usage and adopt energy-saving measures at home to offset higher prices where possible.
• Contact their supplier early if they anticipate difficulty paying, to explore support or tailored plans.

Click Energy said it will continue to work to deliver value to customers and provide assistance to those who need it, as the market evolves.